How to Encrypt Email

Steps for encrypting email 7-1-24

Use this method to send sensitive information such as PHI over email (social security numbers, client names, DEA numbers and bank account numbers):

1.      Open a new email, go to the Options tab. Click the Encrypt button and choose  Encrypt-Only in the drop-down menu.

2.      Compose your message and send.

3.      The recipient will receive an email similar to below. The recipient will need to click the blue hyperlink to review the encrypted email.

4.      Click Sign in with a one-time passcode.

5.      Recipient will receive a one-time passcode. They will then enter this passcode into the form.

6.      Recipient will then be able to view the encrypted email.