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Signature Pad Not Working
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Signature Pad Not Working

1.      Disconnect the Signature pad from the computer and then plug it back in.  If this does not work, move on to step 2.
2.       Ensure Signature Pad is Enabled on your Credible profile
·         From your Credible Profile.  Click "Config" on the left Sidebar.  If your profile doesn't show words, the icon is a person with a gear.
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·         Ensure the box next to “Signature Pad” is checked.
 
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·         Scroll down to the bottom and click “Update Employee Config” to save
A screenshot of a computer AI-generated content may be incorrect.
 
3. Clear Your Browser Cache
 
4. If the signature pad still fails to function correctly, please submit an IT ticket
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Article Details

Article ID:
21
Category:
Credible
Date added:
10-Sep-2025 11:53am
Views:
141
Rating (Votes):
(1)

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