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Clearing Browser Cache for Credible Issues

Overview If you experience issues using Credible in your browser, clearing the cache can often resolve the problem. This guide explains how to clear the cache in Microsoft Edge. Screenshots should be ...

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Emergency Access

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Signature Pad Not Working

1.      Disconnect the Signature pad from the computer and then plug it back in.  If this does not work, move on to step 2. 2.       Ensure Signature Pad is Ena

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Unable to Scan

1.      Disconnect the Scanner from the computer and then plug it back in.  If this does not work, move on to step 2. 2.       Ensure Signature Pad is Enabled on your Credible profile

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