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iPhone 16e Quickstart Guide

Overview This guide is intended for staff who are receiving an iPhone 16e. IT has already completed the initial setup, so this article covers basic use, navigation, and key differences from older iPho...

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Setting Up Face ID

Overview Face ID is Apple’s facial recognition system that lets you securely unlock your iPhone, authorize apps, and make payments. This guide explains how to set up Face ID on the iPhone 16e after IT...

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Signing Into Your Apple ID on iPhone 16e

Overview This guide explains how to sign into your Apple ID on your iPhone 16e. Your Apple ID is used to access the App Store, iCloud, and other Apple services.Important: You will receive an email dir...

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Customizing the Action Button

Overview The iPhone 16e replaces the traditional mute switch with a new Action Button. By default, it toggles Silent Mode, but you can customize it to perform a variety of functions. This guide explai...

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Changing Your Passcode

Overview This guide explains how to change the passcode on your iPhone 16e. Our organization requires strong passcodes, so simple or easily guessable codes are not allowed. If your device indicates th...

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Accessing Outlook on Mobile Device

Overview This guide explains how staff can access Microsoft Outlook on their mobile device. Due to organizational policy, access to email may be restricted initially. This article outlines the steps f...

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